How to Download BimStore and View FireSilx Products in Augmented Reality

Prerequisites

Before you begin, ensure your device supports AR functionality:

- iOS devices: iPhone 6s or newer, iPad (5th generation) or newer

- Android devices: Must support ARCore (most devices from 2018 onwards)

Step 1: Download the BimStore App

For iPhone/iPad Users:

1. Open the App Store on your device
2. Tap the search bar and type "BimStore"
3. Locate the official BimStore app in the results
4. Tap Get or Install to download
5. Wait for the installation to complete

For Android Users:

1. Open Google Play Store on your device
2. Tap the search bar and type "BimStore"
3. Select the official BimStore app from the results
4. Tap Install to download
5. Wait for the installation to complete

Step 2: Set Up Your Account

1.  Launch the app by tapping the BimStore icon on your home screen
2. Sign in using your existing BimStore account credentials

•  New user? Tap Sign Up to create a free account
• Follow the registration prompts to complete your profile

Step 3: Find and Select a FireSilx Product

1. Search for products: Use the search bar at the top of the app
2. Type "FireSilx" and tap the search button
3. Browse the results to find the FireSilx product you want to visualise
4. Tap on your chosen product to open its detailed product page
5. Review the product information including specifications and features

Step 4: Launch Augmented Reality Mode

1. Locate the AR button: Look for "Place in Augmented Reality" or "View in AR" on the product page
2. Tap the AR button to activate the camera view
3. Grant camera permissions if prompted by your device
4. Wait for the AR interface to load - this may take a few seconds

Step 5: Place and Interact with Your 3D Model

Initial Placement:

1. Point your device at a flat, well-lit surface (floor, table, or desk work best)
2. Move your camera slowly in a scanning motion to help the app detect the surface
3. Watch for visual indicators that show when a surface is detected
4. Tap to place the 3D model when the surface is properly recognised

Interacting with the Model:

- Reposition: Touch and drag the model to move it around the surface

- Rotate: Use two fingers to rotate the model to your desired angle

- Scale: Pinch to zoom in/out and resize the model

- Walk around: Move your device to view the model from different angles

- Take screenshots: Use your device's screenshot function to capture the AR view

Tips for the Best AR Experience

Optimal Environment:

- Lighting: Use bright, even lighting - avoid direct sunlight or very dim conditions

- Surface: Choose flat, non-reflective surfaces with visible texture or patterns

- Space: Ensure you have enough room to move around and view the model from multiple angles

Device Handling:

- Keep steady: Hold your device firmly and move slowly during initial surface detection

- Clean lens: Wipe your camera lens clean before starting

- Battery: Ensure your device has sufficient battery life as AR can be power-intensive

Troubleshooting Common Issues

Surface Detection Problems

- Improve lighting: Move to a brighter area or turn on additional lights

- Clean camera lens: Remove any smudges or debris from your camera

- Change surfaces: Try a different surface with more texture or visual details

- Avoid reflective surfaces: Glass, mirrors, and polished surfaces can interfere with detection

AR Model Issues

- Model won't appear: Ensure proper surface detection before attempting to place

- Model appears distorted: Try re-scanning the surface and placing the model again

- Model disappears: This can happen if lighting changes dramatically or if you move too far from the original placement area

Getting More Help

If you continue to experience issues:

- Check the BimStore website for additional support resources

- Contact BimStore customer support through the app

- Ensure your device meets the minimum AR requirements

- Consider trying the feature on a different compatible device